3 redenen om jouw klantenservice uit te besteden
1. De verwachtingen van klanten zijn veranderd
Transcom Named A Top 100 Company to Watch for Remote Jobs in 2020
For the second consecutive year, Transcom is proud to have been recognized on FlexJobs’ annual list of the Top 100 Companies to Watch for Remote Jobs in 2020 Once again, Transcom has bee...
PayPal and Transcom awarded for Customer Experience… twice!
PayPal Customer Service has been awarded twice, first for the Italian market by KPMG and then again for the French market by BETC Digital Transcom and PayPal have been working together si...
Transcom Presents to PayPal’s Senior Leaders at their Global Partner Summit in Manila
Transcom actively participated in the annual PayPal Global Partner Summit, held in Manila, Philippines.
Transcom Spain wins the Excellence in Customer Relations Award for the Best Supplier in Commercial Customer Service
In one of the most important galas of the Customer Relations Centers industry, the Gala for the Excellence in Customer Relations Awards, Transcom was awarded Best Supplier in the Commerci...
Happy birthday T:Labs!
To meet the demands of a fast moving industry and be at the forefront of innovation to help our clients grow, we are now announcing the birth of T:Labs, an innovation hub that is cross fu...
Transcom Spain wins the Platinum Contact Center Award 2019 for the Best Employee Experience
Transcom has been recognized with the Platinum Contact Center Award 2019 in the Best Employee Experience category, granted by the Contact Center Magazine.
Transcom awarded Best Cloud Implementation
In the grand finale of the annual Interactions EMEA conference, NICE announced the winners of the CX Excellence Award, five organizations that excelled in the delivery of service and leve...
Transcom North America Achieves Certification to the COPC Customer Experience Standard for a Work-From-Home Technical Support Program
COPC Inc., a global consulting firm that helps companies improve operations to transform the customer experience, today announced that Transcom North America
Martha – improving candidate experience globally
Martha is not Transcom’s latest employee but a business process automation platform* with a very specific purpose: to improve our candidates’ experience by making the job application proc...
Intercompany automation
In a big international company like Transcom, there is a huge volume of intercompany transactions. These operations have a relevant impact in the accounting, taxes and legal reports in ea...
Transcom wins the 2018 Haier Overseas Service Core Partners Award
During the Overseas Service Summit 2019 held in Qingdao (China) on March 6-8, Transcom was awarded as Service Core Partner by Haier, the global leading provider of white goods and better-...
Transcom obtains the Top Employer Spain 2019 certification
For the second consecutive year, Transcom has achieved the Top Employer Spain certification for its exceptional employee offerings, and is officially recognized as a reference employer. ...